Privacy Policy

(Last updated November 17^th, 2025)

Ratings Boost Pty Ltd. (collectively, “Ratings Boost”, “we”, “us”, or “our”) understands that you are concerned about the privacy of your personal information. We have adopted this Privacy and Cookies Policy (this “Privacy Policy”) to let you know what kind of personal information we collect, for what purposes we process your personal information, and with whom it may be shared.

This Privacy Policy applies to our online and offline practices regarding the processing of personal information of customers, suppliers, business contacts, visitors, employees, contractors and job applicants by Ratings Boost as the data controller, including on the www.RatingsBoost.com website and other related websites and mobile applications that we have linked to this Privacy Policy, and any software programs that we utilize in our physical locations (collectively “Services”). Processing by other affiliated entities or third parties may be governed by separate privacy policies, and we recommend that you review the privacy policies of those websites.

I. Information We Collect and How We Use It

PERSONAL INFORMATION

“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household. We collect various types of personal information depending on how you use our Services. We may also record calls made to us for quality and training purposes and to prevent and detect crime. The following are categories (with non-exhaustive examples) of personal information we may collect about you and for each category the purpose for which it may be used:

Categories	Examples	Purpose of Processing
A. Individual Identifiers and Demographic Information.	A real name, company name alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, address, telephone number, account name, government issued identification numbers number, credit card information.	Processing orders (including collecting payment and sending invoices). Delivering products/services. Responding to inquiries. Management of customer purchases and accounts, compiling details of user engagement. Sending marketing materials (including offers and other information we feel may be of interest to you). Administration of contests and surveys. Processing job applications and Human Resources Data for purposes of administration and communication, and to comply with labor law requirements.
B. Protected Classifications	Protected classifications under applicable law, including gender, age and citizenship	Processing job applications and employee data, and to comply with labor law requirements.
C. Commercial Information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Processing orders (including collecting payment and sending invoices). Delivering products/services. Responding to inquiries. Management of customer purchases and accounts, compiling details of user engagement. Sending marketing materials (including offers and other information we feel may be of interest to you). Administration of contests and surveys.
D. Biometric Information	Physiological, biological, or behavioral, characteristics (including DNA) that can be used to establish individual identity, or imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template such as a faceprint, which can be used to identify an individual.	We do not process biometric information.
E. Internet or Network Activity.	Browsing history, type of browser you are using, search history, terms you enter into the search functions of our Services, information on a Consumer’s interaction with a website, application, or advertisement, and the websites you visit immediately before and immediately after you visit our Services.	To evaluate consumer trends and usage related to our Services and allows us to improve our Services content and offerings accordingly. Sending marketing materials (including offers and other information we feel may be of interest to you). Network and IT security purposes.
F. Sensory Data.	Audio, electronic, visual, thermal, olfactory, or similar information.	Customer service Security purposes Human resources purposes
G. Professional or Employment-Related Information.	Employee names, addresses, phone numbers, and possible other contact details (including emergency contact), current or past job history, performance evaluations, and other professional, economic, and employment details, IT and systems use, grievance, disciplinary and performance information, family leave, vacation, banking details, benefits information, health and disability information, references, experience, information provided by recruitment agencies, from social media, regulators, membership of any professional bodies and details of any pre-employment assessments and interview notes:	Processing job applications and employee data for purposes of administration and communication, to instigate, manage and end employment relationship, workforce management, respond to and defend legal claims and to comply with labor law requirements.
H. Education Information.	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	Processing job applications and employee data for purposes of administration and communication, and to comply with labor law requirements.
I. Preferences, characteristics, abilities	Preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, aptitudes and facial recognition	Processing job applications and employee data for purposes of administration and communication, to comply with labor law requirements, and to provide accommodations. We may use facial recognition for user authentication.
J. Sensitive Personal Information	Social Security Number, driver’s license, state identification card, or passport number; health and medical information, Account log-in financial account, debit card, or credit card number in combination with any required security access code, password, or credentials allowing access to the account; Precise geolocation; Racial or ethnic origin, religious or philosophical beliefs, or union membership, sex life, contents of mail, email or text messages unless Company is intended recipient of the communication; or Genetic Information and criminal records.	Processing job applications and employee data for purposes of administration and communication, to comply with labor law requirements, and to provide accommodations. Monitor sick ‎leave, assess working capacity, administer sickness and insurance ‎benefits, take decisions as to an employee’s working capacity and for ‎occupational health purposes.‎ Information about racial/ethnic origin, sexual orientation or religion or belief, is done for the purposes of equal opportunities monitoring. We may process sensitive data relating to your criminal record (and driving offences) where the nature of is necessary to comply with a legal or statutory obligations or under an employment contract (e.g. for vehicle insurance) or where you have consented (e.g. background check).

We do not take automated decisions about you using your personal data.

Personal information does not include:

· Deidentified or aggregate information – “Deidentified Information” means information that cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular individual, and for which Ratings Boost has implemented technical safeguards and business processes that prohibit reidentification of the individual. “Aggregate Information” means information that relates to a group or category of individuals, from which individual identities have been removed, that is not linked or reasonably linkable to any individual or household, including via a device.

· Excluded information – Certain laws require separate privacy notices or are exempt from general personal information privacy policy disclosure requirements. Such laws include health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) or clinical trial data; and data covered under the Fair Credit Reporting Act (FCRA).

SOURCES OF PERSONAL INFORMATION

We obtain the categories of personal information listed above from the following categories of sources:

· Personal information you provide – Ratings Boost collects personal information when you voluntarily submit it to us. For example, we may collect or receive personal information from forms you complete or products and services you purchase, reviews you post, any requests you submit to our customer service team, any interactions you have with our social media pages, or otherwise from any interactions you have with us through the Services. If you inquire about a career at Ratings Boost through our website’s careers page, you will be asked to provide information about yourself, including your resume. We utilize a third party provider to host our job applications and assist with the application process. Ratings Boost will use the personal information of job applicants solely for employment evaluation purposes. By providing your mobile number, you agree that Ratings Boost may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals, and specials. You may unsubscribe at any time by texting the word STOP. You may receive a subsequent message confirming your opt-out request. Message and data rates may apply. Ratings Boost does not sell, rent, or share mobile opt‑in information with third parties for their marketing purposes. Mobile opt‑in data is used solely to deliver the requested SMS/MMS messages and may be provided to subcontractors who perform messaging services on our behalf.

· Publicly available – available information from government or other sources (e.g. credit rating agency).

· Automatically collected personal information – Ratings Boost indirectly collects other information from you automatically through the Services. For example, we receive personal information from you when you visit and navigate our Services on any device. Ratings Boost collects some personal information automatically using cookies or other online tracking technologies as described below in this Privacy Policy. We may use third-party companies to help us tailor Services content to users or to serve ads or messages on our behalf. These companies may employ cookies and web beacons to measure advertising or messaging effectiveness (such as which web pages are visited, which messages are responded to, or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked (by them) to any personal information collected by us.

· Personal information obtained from third parties – Ratings Boost may obtain or receive personal information about you from other third party sources. For example, we receive personal information from our business partners or other third party companies. We may merge or combine such personal information with the personal information we collect from you directly or automatically.

USE OF PERSONAL INFORMATION

We process personal information for the following purposes:

Purpose of Processing	Legal Basis
Processing orders (including collecting payment and sending invoices)	Performance of our agreement with you
Delivering products/services	Performance of our agreement with you
Responding to inquiries	Our legitimate interest, which is the proper functioning of our commercial activity
Management of customer purchases and accounts, compiling details of user engagement	Our legitimate interest, which is the proper functioning of our commercial activity
To evaluate consumer trends and usage related to our Services and allows us to improve our Services content and offerings accordingly	Our legitimate interest, which is the proper functioning of our commercial activity
Sending marketing materials (including offers and other information we feel may be of interest to you)	Your consent
Administration of contests and surveys	Your consent
Processing job applications and Human Resources Data for purposes of administration and communication, and to comply with labor law requirements	Our legitimate interest or legal obligation or performance of our agreement with you

We believe the risk to your data protection rights in connection with personal information that we process on the basis of our legitimate interests is not excessive or overly intrusive. We have also put in place protections for your rights by implementing retention periods and security controls.

If you choose not to give us personal information, we may not be able to provide you with any services you may request or require, or enter into a contract with you.

II. How We Share Your Information

THIRD-PARTY PROVIDERS

We may share your personal information with non affiliates that perform services for us, including without limitation our technology providers, job hosting and applicant tracking providers, and professional advisors and we endeavor to require that these parties agree to process your personal information based on our instructions and in compliance with this Privacy Policy and applicable laws.

We may also share and receive your personal information from our customers and business partners.

OTHER DISCLOSURES

We may disclose your personal information in response to subpoenas, court orders, or other lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose personal information in order to enforce or apply our rights and agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety or security of our businesses, our Services, our customers, our users, or others, as permitted under the applicable laws, or as otherwise required by law or by government and regulatory entities. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We may share your personal information with a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, liquidation or other disposition of all or any portion of our business, assets or stock with such third party.

III. Retention Period

It is our policy to retain your personal information for the length of time required for the specific purpose or purposes for which it was collected, as detailed below:

Purpose of Processing	Applicable maximum retention period
Process orders (including collecting payment and sending invoices)	10 years after completion of the order
Delivering products/services	5 years after completion of the order
Responding to inquiries	3 years after the inquiries is closed
Management of customer purchases and accounts	5 years after closure of the account
Sending marketing materials (including offers and other information we feel may be of interest to you)	3 years after the end of our commercial relationship
Administration of contests and surveys	5 years after the end of the contests or survey
Applications for employment or work	Where unsuccessful, 12 months.
Employment and work records	For the duration of the employment/work relationship and 3 years thereafter unless required under applicable law to retain for longer.

While we continue to process your personal information, we will process it in accordance with this Privacy Policy. We will securely erase or anonymize your personal information once it is no longer needed.

IV. Security of the Information We Collect

The security of your personal information is important to us. We maintain reasonable administrative, technical, organizational and physical safeguards to secure the personal information we collect.

There is always some risk in transmitting information electronically. As we deem appropriate, we use reasonable security measures related to transmission of information. However, we cannot guarantee the security of our databases, and cannot guarantee that information won’t be intercepted while being transmitted to us over the Internet. If we forward your personal information to any third parties, we require that the third parties maintain appropriate technical and organizational measures to comply with this Privacy Policy and applicable laws.

V. Children’s Privacy

It is our policy not to knowingly collect personal information from children, and therefore we do not knowingly distribute such information to third parties or otherwise process such information. These under the age of majority in the country in which they live are not permitted to use the Services. If you are a parent/guardian and you suspect that your child may have submitted personal information to us, please contact us as described below. If we become aware that a child has provided us with personal information, we will strive to delete such information from our files as soon as possible.

VI. Your Privacy Rights

We are committed to facilitate the exercise of your rights granted by the laws of your jurisdiction, which may include the right to access, correct, modify or delete of your personal information, and the right to opt out of the sale or sharing of your personal information (as applicable). We will do our best to honor your requests pursuant to applicable law, subject to any legal and contractual obligations.

Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority and the right to appeal our decision regarding a data rights request.

VII. Cookies

When you visit or interact with our Services, we (or our third-party providers) may use "cookies" or other similar technologies to personalize and enhance your experience. A “cookie” is a small piece of information sent to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. Cookies are used to make our Services work, or work more efficiently, as well as to provide data to the Services owners. Our Services use required cookies, functional cookies, and analytics and performance cookies.

Except for technical cookies, in some cases the storing of cookies on the device of a visitor requires consent. Except where otherwise required by applicable law, by continuing browsing the Services after having seen the cookies banner displayed on the home page of the Services, the visitor consents to the storing of cookies on his/her device. Where such consent is required, this consent is valid for a period of 13 months.

Required cookies enable you to move from page to page and to use features on our Services while your browser remains open. For example, required cookies allow you to add products to your shopping cart and carry the contents of your cart to checkout.

Functional cookies last from visit to visit. For example, functional cookies may be used to recognize you as a previous user to provide a more personalized experience. They are stored in your computer, device, or browser until you choose to delete them.

Analytics and performance cookies allow us to collect data concerning the Services, including the number of visitors, where the visitors have come from, and the length of time visitors spend on the Services, which allows us or third-party providers to analyze how our Services are used and how our Services are performing. We use the following third-party providers for analytics and performance tracking, and you can learn more about their privacy policies and how to opt-out of their cookies by clicking on the appropriate link below:

Google Analytics:

To opt out: https://tools.google.com/dlpage/gaoptout

To learn more: https://policies.google.com/technologies/partner-sites

Our Services also use “social buttons” to enable users to share or bookmark web pages to third-party social media sites. You can learn more about the privacy policies of these third-party sites and how to opt-out of their cookies by clicking on the appropriate link below:

Facebook.com:	https://www.facebook.com/policies/cookies/
Linkedin.com:	https://privacy.linkedin.com/
Twitter:	https://twitter.com/en/privacy

The majority of web browsers accept cookies and similar files, but you can usually change your browser settings to prevent this. If for any reason you decide that you do not like our use of certain cookies, you can simply change your settings. However, if you do so, some functionality of our Services may be lost. The setting of each browser is different. It is described in the browser's help menu.

» Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

✓ Click the access Menu button and then choose "Options"
✓ Choose "Privacy & Security"
✓ Set the History Section on "Use custom settings for History"
✓ Uncheck the box "Accept cookies from websites".
✓ All changes you have made will be automatically saved.

» Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

✓ Select the Tool button, then Internet Options.
✓ Select Privacy Tab, and then under Settings, move the cursor to the top to block all cookies or to the bottom to allow cookies, then click on OK.

» Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

✓ Select the Chrome menu icon.
✓ Click on "Settings".
✓ At the bottom, click on "Advanced".
✓ Under "Privacy and security," click on "Content settings".
✓ Click on "Cookies".
✓ Turn "Allow sites to save and read cookie data" on or off.

» Safari: https://www.apple.com/legal/privacy/en-ww/cookies/

✓ Click on "Settings" > "Safari" > "Privacy" > "Cookies and website data"
✓ Then select "always block cookies".

» For Opera: https://help.opera.com/en/latest/web-preferences/#cookies

To change your cookie preferences.

If you have any specific questions about the use of cookies on our Services, please feel free to contact us at any time as described below, with a subject line “Cookie Request.”

general privacy-related) complaint. Any right of access, rectification, erasure, restriction of the processing as well as the right to data portability of individuals domiciled in the European Economic Area, the United Kingdom, or Switzerland may be exercised under the conditions set forth under their applicable data protection laws by contacting us as described below. Furthermore, these individuals will have the right to lodge a complaint with a competent supervisory authority at any time.

XI. Dispute Resolution

Ratings Boost welcomes feedback and questions on this Privacy Policy. If you have any complaints about this Privacy Policy or Ratings Boost’s management of personal information, please contact us first as described below.

XII. Exercising Your Privacy Rights

When exercising the rights or options described in this Privacy Policy, the following guidelines apply:

No fee usually required – You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee or decline to comply with your request if your request is clearly unfounded, repetitive, or excessive.
What we may need from you – When exercising your rights or otherwise assisting you, we may need to request specific information from you to help us confirm your identity. This is a security measure to ensure we do not disclose personal information to any person who is not entitled to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time to respond – We will respond to all legitimate requests within any statutorily required timeframes. We may need to request additional time to respond, for instance if your request is particularly complex or you have made a number of requests. In this case, we will notify you of the delay, and may continue to update you regarding the progress of our response.

XIII. How to Contact Us

Ratings Boost welcomes feedback and questions on this Privacy Policy. If for any reason you wish to contact us, our contact information is:

Email: [email protected]

XIV. Changes

We reserve the right to change this Privacy Policy at any time and will post any changes to this Privacy Policy as soon as they go into effect. Please refer back to this Privacy Policy on a regular basis. Your continued use of the Services following posting of changes constitutes your acceptance of such changes.